? If you have any questions, please let us know.

Hello,

are you on a break?

Hello

Can I help you

Yes, I need information about my HAYWARD EZ-CHEM..

Go for it

it displays: Rx: OFF AirBand

But this message does not appear in the list of failures...

what is your diagnosis?

I have already had customer with this concern from AirBand. Wait a minute, I'm looking

OK

it is not a problem of the probe..,

Can you read? I wanted to send you the manual, but the document is too heavy

I watch..

It is possible! But not sure.

What ORP value do you read?

7.4

standard calibration value

It is the PH

Yes

Rx: OFF AirBand

Rx = Redox = ORP

Do you have a redox sensor on your system?

ORP/Redox sensor

From memory it seems that the customer's concern was that his pH probe was giving unstable values. and the device gave this error when it detected values ​​that changed too much

Step 1: Restart the EZ

Step 2: Is the error still there?

Yes

Can you read the ORP value in mV?

wait..thanks

Well, I couldn't get this reading...

on the other hand, I noticed that the quality of the probe...was 50%...

Quality doesn't mean much. what happens if you disconnect the probe?

I will have to recheck..

OK

according to the instructions, if it is not at 100%, you must recalibrate or change the probe.

try

if not, what is the price of this probe at home with the fdp?

88 €

https://ph-redox-pool.com/gb/hayward/385-ORP-Probe-for-EZ-Chem-RedOx.html

THANK YOU

You are welcome, do not hesitate to contact us! Good day

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