Hello Hello hello. German ?.Hello , Yes.super. I just got the Red I ordered

.If you have any questions, please let us know.

. Si vous avez des questions, n 'hésitez pas à nous le faire savoir.

Hello

Hello

Hello. German ?

Hello yes

Excellent. I just got the ordered redox probe ORP.

Unfortunately it doesn't show anything. I have a Sugar Valley station

0mV

In the probe seems to be defective. it can happen . We will replace it for you

An old probe of mine works without any problems.

Monday we will send you a probe

According to the description, only the PH value is mentioned here. Redox does not appear in the description at all. Look

Did they send the right probe???

This manual is general in nature. Did you receive a yellow probe?

Yes

It is actually a redox. If it shows 0 mV, it is defective

I registered your complaint. Monday we will send you a new probe. with our excuses

Yes, that's clear.

Ok thank you very much

It is normal !

Steinborn
Nightingale Way 9
14656 Brieselang Germany

yes i see your name

or back to Hermes ??? To the parcel station

Your parcel with tracking number H1022490056491601072 is in the Hermes ParcelShop

You do not have to return the failed probe to us.

Hy

Did it work with the replacement probe? Greetings ☺️

I'm driving, I'll email you tonight

Hello,

Following our discussion about email.

We have sent you a replacement probe. Below is the tracking link

/retten ​​Tracking/sendungsinformation#H1022490057240201072

Thanks very much. Very great service from you !! I'm maximally satisfied. If it works, I'll only buy the probes and accessories from you 🥹😍

my pleasure

Hello. Package has arrived with the probe. Everything works right away. probe is great. Thank you again for the hassle free replacement. !!

Best regards

Steinborn

It is normal ! have a good day

Do you happen to have one too?
PH chip for the Sugar Valley systems in the range ??

No, we do not sell the chips

OK no problem