Client:
Hello, I have a Perle PAPI004174-M electrolyzer and I want to change the measuring probe. Could you please tell me the correct probe to order and confirm that the termination connector is ISO // the same as the original probe? Thank you in advance.
Technical Advisor:
Hello, one moment.
The probe you need to order is the following: https://ph-redox-pool.com/gb/pool-technologie/341-pH-Probe-for-ÉLECTROLYSEUR-PERLE-DUO-SÉRIE.html
The connector looks like this:
Client:
OK, I'll take a look. Thank you for the information!
Technical Advisor:
You're welcome, feel free to contact us again! Have a great day.
Client:
Are the probes calibrated or do I need to do it?
Technical Advisor:
No, it's not possible as calibration depends on your device. However, they are measured. Do you still have calibration solution?
Client:
No 🙁
Technical Advisor:
Here is the PH 7 calibration solution you can order: https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/617-ph7-buffer-calibration-solution.html
According to the documentation, this is the correct solution.
Client:
OK, thank you.
Technical Advisor:
Have a great day.