Exchange between Customer and Technical Advisor on the Order of a Probe

Client:
I can't find the reference for the ordered and received probe. I want a second one. Thank you.

Technical Advisor:
Hello.

Client:
Hello, sorry.

Technical Advisor:
The same as the first one?

Client:
Yes.

Technical Advisor:
Can I send you an email within an hour maximum?

Client:
Ok, thank you.

Technical Advisor:
I'll do that. See you soon.