Exchange and Repair of Faulty Probes: Customer-Technical Advisor Dialogue

Client:
Hello

Technical Advisor:
Hello

Client:
The probe of my order MJAYIJUON is faulty. I have ordered a new one, order BMJPZQTDQ, and it is working.

Client:
Can I return my first probe, MJAYIJUON, for you to try and repair?

Technical Advisor:
I am on the road, I will send you an email in about 1 hour.

Client:
Ok, thank you.

Technical Advisor:
See you soon.