Customer support resolves technical issue and confirms successful order.

Contact:
Hello, I have just transferred 24 euros for the Redox calibration. The money has been deducted, but there is no order in my user account. Please refund and I will place the order again.

Contact:
Thank you, regards.

Advisor:
Hello.

Advisor:
One moment, let me check.

Advisor:
We have received your payment, I confirm your order now.

Advisor:
Done, I apologize. There was a technical issue. It will be shipped tomorrow.

Contact:
Great, thank you very much!!

Contact:
Great.

Advisor:
You're welcome.

Contact:
Have a nice day, regards.