Customer-Advisor Interaction: Ordering a pH Probe and Standard Solution for Pool

Client:
Good evening, can you give me the solution status?

Technical Advisor:
Good evening, sorry I don't understand! For the pH expert, it's pH4 pH7.

Client:
Good evening, I have a regular pH regulator pH expert irripool. I would like to have a pH probe and a calibration solution. Can you give me a quote, thank you?

Technical Advisor:
Good evening. Which calibration solutions do you need?

Client:
I have a 7.0 calibration solution. Is that suitable?

Technical Advisor:
One moment.

Technical Advisor:
The probe here.

Technical Advisor:
The calibration solution here.

Client:
I don't understand anything from the message.

Technical Advisor:
Sorry, click on the links, you will find the products you need.

Client:
Ok, thank you. I will have my son order a probe and a calibration solution tomorrow. Have a good evening.