Customer-Advisor Exchange: Need for the KCL 3 Mol/L Solution for Probe Winterization

Client:
Hello, do you have the KCL 3 Mol/L solution?

Technical Advisor:
Hello, no sorry.

Client:
Is it necessary for winterizing the probe?

Technical Advisor:
Click here for more information

Client:
Are you giving me a competitor's website?

Technical Advisor:
It's ours too.

Client:
What is the difference between yours and KCL3?

Technical Advisor:
This solution is used in factories to preserve probes. It also contains KCL, but I don't know the concentration.

Client:
You didn't answer my question about the necessity for winterizing or not.

Client:
Does not answer the questions asked.