Client:
Hello, I would like to replace the probe of my Aqualyse DIGI PH device. There are two references on your website: PH-1-3-0196 and PH-1-3-1684. Which reference should I choose? Thank you.
Technical Advisor:
Hello, the first one.
Client:
Thank you for your response, what is the difference between the two?
Technical Advisor:
None! It's a duplicate....
Client:
Okay, one of your colleagues mentioned a difference in impedance between the two following a buyer's question.
Technical Advisor:
That was a mistake.
Client:
Noted, thank you. Does the probe come with a pH 7 solution or do I need to buy a kit to calibrate it?
Technical Advisor:
No, the solution is https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/617-ph7-buffer-calibration-solution.html
Client:
https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1643-ph7-calibration-kit.html
Is this one more suitable with the case?
Technical Advisor:
I don't understand, sorry. You dip the probe in this bottle.
Client:
There is a kit with the pH 7 bottle + a green tube for 14 euros.