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2862 articles
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Management of defective probes: importance and handling of the check valve. The
Published : 2023-09-27 | Categories : Questions about RedOX probesIn this exchange, a customer is inquiring about a defective probe that has a metal anti-return washer, wondering if it is necessary and how to remove it. The technical advisor confirms its [...]
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Research and Buying Tips for Redox and pH Probes for Klereo K-Link Controller
Published : 2023-09-27 | Categories : Questions about RedOX probesA customer is looking for a high-quality redox probe and pH probe for a 2012 Klereo K-Link controller. The technical advisor provides him with links to purchase these probes. The customer also [...]
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Problem solving for low measurement values of a redox probe: A Technical Guide
Published : 2023-09-27 | Categories : Questions about RedOX probesA customer reports that their probe does not reach more than 300-400 mV. The technical advisor suggests conducting a test and immersing the probe in a standard solution to read the value. The [...]
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Choosing the Right pH Probe for Aquacontrol Basic pH/Rx Exact: A Technical Dialo
Published : 2023-09-27 | Categories : Questions about RedOX probesIn a technical dialogue, a customer is looking for the right pH probe for their Aquacontrol Basic pH/Rx Exact device. The advisor recommends two different probes that would both be suitable. The [...]
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Choosing the Perfect Vinegar: Customer and Agent Conversation Guide
Published : 2023-09-27 | Categories : Questions about RedOX probesThis article presents a conversation between a customer and an agent. The customer asks a question about the type of vinegar to use, to which the agent responds that they can choose between [...]
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Compatibility of the probe with the PHILEO LT Minus pH controller from Everblue:
Published : 2023-09-27 | Categories : Questions about RedOX probesIn this exchange, a customer is inquiring about the compatibility of a probe with a PHILEO LT Minus PH regulator from the brand Everblue. The technical advisor confirms that the probe is [...]
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Customer Queries on Pool Equipment: Replacement Parts and Calibration Solutions
Published : 2023-09-27 | Categories : Questions about RedOX probesThis article is a conversation between a client and an agent about a missing rubber grommet and the calibration of an ORP probe. The client has a profi Dinotec system and inquires about the [...]
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Efficient Customer Service: Prompt Invoice Delivery After Order Placement
Published : 2023-09-27 | Categories : Questions about RedOX probesThis article captures a conversation between a client and a technical advisor. The client inquires if it's possible to receive an invoice for an order they are about to place. The technical [...]