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2862 articles
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Availability of probes for Waterair's easy·care analyzers: Technical Advisor's r
Published : 2023-09-27 | Categories : Questions about RedOX probesThis exchange concerns a customer's inquiry about the availability of probes for Waterair's easy·care analyzers. The technical advisor responds negatively, stating that they do not have this [...]
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Customer-Advisor Exchange: Cable Length Choice and Technical Solutions
Published : 2023-09-27 | Categories : Questions about RedOX probesThis exchange between a customer and a technical advisor concerns the length of a cable. The customer inquires about the length of the cable, which the advisor confirms to be 5 meters. The [...]
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Guide to Finding and Receiving Your Invoice: Conversation between Mr. Lanneau an
Published : 2023-09-27 | Categories : Questions about RedOX probesMr. Lanneau asked where he could find his invoice. In response, the technical advisor assured him that he would send the invoice later in the day. Keywords: Mr. Lanneau, invoice, technical [...]
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The right probe and calibration fluid for your Simpool chlorine dosing system.
Published : 2023-09-27 | Categories : Questions about RedOX probesA customer needs a new probe for their Simpool chlorine dosing system and asks if a redox probe is the right choice. The technical advisor confirms this. The customer only needs an RX probe, [...]
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Operating issues with a new microdosing system: the calibration solution.
Published : 2023-09-27 | Categories : Questions about RedOX probesA client is experiencing issues with their new microdos dosing system and pH probe. Despite correct installation, the device does not appear to be functioning, and the client suspects a [...]
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Wrong delivery: pH probe instead of redox probe - A dialogue between customer an
Published : 2023-09-27 | Categories : Questions about RedOX probesCustomer Rudolf Altmann received a wrong delivery. Instead of a redox probe (red), he received a pH probe (blue). The order number is TJLSAKEDJ, invoice number RE008244. The technical advisor [...]
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How to properly disconnect and manage the pH regulator of your swimming pool.
Published : 2023-09-27 | Categories : Questions about RedOX probesThe article discusses a conversation between a customer and an agent regarding the disconnection of a swimming pool pH regulator. The customer wants to disconnect their regulator due to a [...]
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pH Calibration Cap Compatibility with Modyph: Technical Advisor's Response
Published : 2023-09-27 | Categories : Questions about RedOX probesIn this exchange, a customer inquires about the compatibility of a pH calibration cap with the Modyph device. The technical advisor confirms that the cap is indeed compatible with this device. [...]