. If you have any questions, please let us know.

My probe on the ASTRALPOOL PH-RX dosing pump to be replaced measures 17.5 cms for a diameter of 12mm. The tip of the probe is green. The black cord is approximately 2.5M. Is this the same model that you present in photo please

Good morning

Yes, it will work

in the photo, the tip of the probe is hooded in a vial to protect it well I guess.

Or, that's right

Is it possible to send you a photo of my broken probe so that you can confirm the compatibility with yours.

No worries ! By chat or by SMS?

is this the correct grip on the pump?

It's good

Yes, it's a BNC

so I can place an order and if it was incompatible, I can return it to you and get a refund?

Yes, our guarantee:https://ph-redox-pool.com/gb/content/15-compatible-or-refunded

OK, should I specify in my order that I need a BNC connector or is it automatically delivered?

No it's not necessary

Ok thank you Olivier for your help. What are the delivery times

4 working days

Perfect ! ciao

Ciao