Is the pH probe for the Salt Relax Pro System defective? Technical advice and solutions.

Client:
Is this the correct probe for the Salt relax pro system? My pH probe is broken and can no longer measure the pH 10 calibration.
Boris Mayer
We took over the pool and did not buy it ourselves.
Thank you

Technical advisor:
2 minutes
Hello, it might be a faulty sensor. Give me your name and we will replace it.
I have several "Mayers," but no Boris. Do you have an order number?
or email
OK! Then do this test: https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-
If the probe is defective, it is this one: https://ph-redox-pool.com/gb/bayrol/284-pH-Probe-for-Salt-Relax-Pro-pH.html?SubmitCurrency=1&id_currency=1&gclid=EAIaIQobChMI3KSjgJTm_wIV-4VoCR3SpAxkEAQYBCABEgJASfD_BwE
You're welcome