Customer:
Hello, my electrolyzer is not producing chlorine. The REDOX display shows 0gr/h for a setpoint of 700 mV with a reading of 542 mV! I'm wondering if there is a malfunction with the Redox probe. How can I determine if the probe is functioning correctly?
Technical Advisor:
Hello Mr., I'm sorry to hear that you are experiencing issues with your electrolyzer. To check the operation of the Redox probe, you can follow these steps:
1. Make sure the probe is clean and properly connected.
2. Check the settings of your electrolyzer. The 700 mV setpoint may be too high for your system.
3. If the problem persists, it is possible that the probe is defective and needs to be replaced.
Here is a link to a more detailed guide on how to diagnose and resolve Redox probe issues.