Client:
Hello
Technical Advisor:
Hello
Client:
I'm looking for a probe for pH and ORP for the PoolCop Evolution.
Technical Advisor:
pH Probe
ORP Probe
The first one is the pH probe and the second one is the ORP probe.
ORP = Redox
Client:
So they are all in one?
Technical Advisor:
No, they are two separate probes.
Send me a photo of your current probe, no need to remove it, I will check.
Client:
However, my original one has a blue tip at the cable outlet, yours is yellow.
Technical Advisor:
Is the connector like this?
Give me your email, I will check and write to you within 1 hour maximum.
Client:
I didn't enter the electronic box, I just opened the two large clips that hold the cover with the display because it's a motorized valve and everything is on it.
OK, email@email.com, from there I can send you 4 photos of the probe.
Technical Advisor:
Yes, thank you, see you soon.
Client:
I can't send you the photos, but it's written on it.
Technical Advisor:
I found the documentation and your probe does 2 measurements, pH and ORP (redox), and I don't have this type of probe.