Client:
I have a faulty pH probe on a hydro touch, do you have a replacement product (probe) and the procedure to calibrate the probe?
Technical Advisor:
Hello, yes one moment.
Technical Advisor:
https://ph-redox-pool.com/gb/syclope/116-ph-Probe-for-Hydro-touch.html
Client:
Yes, go ahead.
Technical Advisor:
No, they are separate. What values do you need?
Client:
I don't know and how and if I need to recalibrate with this device.
Technical Advisor:
Yes, you need to! Do you have the device manual? It's written in there. Otherwise, give me your email, I'll find it for you.
Client:
No, I don't have the manual, you can send it to me at email@email.com.
Technical Advisor:
Ok, thank you. Tomorrow, I'll send you an email with everything you need.
Client:
Thank you very much and have a good evening.
Technical Advisor:
Good evening.