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Client:
Hello, is it possible for my pH to be too low for the regulator to work?
pH 1.2, I've done everything else, checked my probe, calibrated it, cleaned it, and my regulator remains at 12 and doesn't turn on.
I've done everything, I spoke to one of your colleagues last week.
It goes down from 5.2 to 2.3
Keep in mind that I tried another probe, but not a mini pH one.
In the pH 7 calibration
Calibrated multiple times and no improvement.
In the 7 calibration, I get a reading of 7.
Then, right after placing it back, it drops to 2.3 and now it's at 1.2.
And why does another new pH probe that my neighbor lent me, which works fine for him, give the same reading of 2.3?
Is it possible that the probe doesn't work with my astralpool?
No, it's already 3 years old.
But why does it give the same reading with another probe?
Also, the probe I had is not a mini pH probe.
Yes, but as I mentioned, my neighbor gave me his new probe, and it gives the same reading as at his place. Everything works fine.
But it's not a mini astralpool probe, it's a simple pH probe.
Oh, I see.
He has it on his device.
So, can I use any pH probe, or do I really need a mini probe?
Astral pool micro pH.
And I also have astralpool chlorine.
Chlorine, sorry.
Those are the most expensive probes, actually 😂
The micro ones.
OK, thank you. Have a nice day.
Thank you.
Technical Advisor:
Hello.
Test your probe like this: https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-
And then?
And when you put the probe in pH 7, what reading do you get?
Yes.
It seems that the pH is indeed very low.
Ah, okay. It's a tired probe because values of 2.3 are not possible.
It's not stable.
If it's sensitive to vinegar, if it displays