Client:
Hello, is this PH probe already calibrated?
Technical advisor:
Hello, no, it's not possible, it depends on the probe and the controller.
Client:
I have an XP00 ph controller and I want to replace the probe with your PH-1-3-0524 probe. On other websites, it is indicated that the PH probe is already factory calibrated. What about your probe? Thank you.
Technical advisor:
That's false! Calibration consists of adjusting the device with the probe! They are measured but they need to be calibrated.
Client:
What products are needed to calibrate the probe?
Technical advisor:
One moment, let me check the XP000 manual. PH7. https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/617-ph7-buffer-calibration-solution.html
Client:
Don't we also need another solution: PH10?
Technical advisor:
That's possible if it has been set up with a 2-point calibration. https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1642-ph7-ph10-calibration-kit.html Yes, by default it's PH7-PH10.
Client:
Thank you.
Technical advisor:
You're welcome, feel free to contact us again! Have a great day.