Installation and Troubleshooting Guide for Pool pH and Chlorine Probes

Good evening, what is the length of the cable please?

5 m

Is it compatible with Avady prim evol?

Yes, no problem

Thank you very much

Hello,

Hello

I just changed my pH redox probe and my dial is in alert mode and displays 3.8. What should I do???

The pH probe?

Yes

First, let's test the probe. Do this: https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-

Ok thank you, I will test it, but it's a probe I received this morning from you. I will get back to you.

Ok it looks perfect, the probe displays 7.4

Yes, it needs to be tested. Give us the result, sometimes we will replace it if that's the issue, otherwise we will investigate

7.4

We need to know if it is sensitive to acidity first

Well, there you go, with the glass of water it displays 7.4. How do I adjust my Prim PH EVOL then?

And if you add vinegar?

Ah I didn't do that!!! I'll do it now.

OK

Hi, with the vinegar it went back down to 3.8

It's working!

Could there be too much chlorine?

That means the water is very acidic! Do not swim. Now, let's try to see if we can remove the alarm. For that, put the probe in a glass and restart your controller

I'll do it

OK

The controller is almost stabilized at 7.5

And there's no more alarm?

No

I think it's good, your device went into alarm because the pH was too low! You will have to wait for it to rise

Does adding chlorine tablets have an effect?

It can have an effect! In 2 days, take a glass of pool water and check the pH value, it should rise

Ok thank you

👍

One last question: Is the chlorine probe the same as the pH probe and I only needed 1.5 m instead of 5. Thank you