Europh Probe Calibration: Practical Guide and Technical Tips

Client:
How to calibrate the europh probe?

Technical Advisor:
Hello, do you have the documentation for your device?

Client:
Yes, but our client can't find it. We are a company located in Eure. I sold him the calibration product but he says he doesn't have a menu to access the calibration.

Technical Advisor:
I don't have the manual for that one. It should be explained there.

Client:
He can't find it, but he says it's a euro ph.

Technical Advisor:
Can he take a photo of the device and the device label?

Client:

He says there is no calibration menu, only buttons to increase and decrease the pH.

Technical Advisor:
He should put the probe in PH 7 and press C.

Client:
OK AND THANKS because it's not easy remotely.

Technical Advisor:
I know.

Client:
So, on this device, are there 2 calibration points or just 7?

Technical Advisor:
It's noted in the manual. He should try it like that. If there is a second point, then I think 4 should appear. But it's one point.

Client:
OK THANKS, you're really adorable. It's rare to be helped like this today and customers delegate a lot because once again we don't work with this brand.