Client:
Hello.
Good morning.
Can you help me out with an isipool L3 sensor?
I have one and the sensor is giving false readings.
I would need to replace the PH sensor and cable.
Is this something easy to do on my own?
Yes, I have it.
It seems that the sensor is just screwed right?
Ok, right now I don't have access to the pool, but as soon as possible I will take a picture so that you can advise me on which is the right one to buy and replace. I would also need the calibration liquids for the new one correct? Or does it come pre calibrated?
Ok, I understand.
Do you have an email address I can send you the picture of the sensor, or could I just come back here and it's always you who answers the messages?
Ok, thank you Olivier.
Perhaps I will have the pictures today.
And then I send you and you tell me which sensor and calibration liquids to buy.
Technical Advisor:
Hello.
Good morning.
Hoping so!
Yes, it is.
Do you have the manual ISIPOOL?
Just have a look!
It depends on how it is installed, take a picture for me.
No, it's not possible because calibration depends on the PH probe and regulator.
ph-redox-pool@ph-redox-pool.com
You are welcome.
OK.