Delivery delay: Tracking and resolution of an urgent order issue.

Client :

Hello, I still haven't received the ordered probe even though you sent me an email last Thursday saying it had been shipped. Please provide me with information, I need it urgently. Thank you.

Technical Advisor :

Hello,

I think you should receive it today or Friday. You can track your shipment at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=6A26295125563

Client :

Ok, thank you.

Technical Advisor :

You're welcome, feel free to contact us again! Have a great day.