Customer-Advisor Interaction: Ordering and VAT for Belgian Businesses

Dialogue between a client and a technical advisor

Client:

Hello, is the PH probe PH-1-3-0116 compatible with the hydro touch 2 device? Can I order as a Belgian company with a VAT number? gts, Marc Wim Verrezen Tuinarchitectuur

Technical Advisor:

Hello,

Yes, it is compatible.

For the VAT, we can do it manually. Please register to create a cart. After that, I will send you an email with a link to pay without VAT.

How would you like to pay?

Client:

By Bancontact or by bank transfer?

Technical Advisor:

By bank transfer then. Please provide your name and I will take care of it as soon as I see your cart.

Client:

Company: Wim Verrezen Tuinarchitectuur, VAT number BE0457652928, my name is Marc Coolkens, email email@email.com. Thank you and see you soon!

Technical Advisor:

Thank you, see you soon.