Customer-Advisor Dialogue: Searching for a Gold-Tipped Redox Probe for Genchlore Zodiac.

Client: Hello


Technical Advisor: Hello


Client: I'm looking for a gold-tipped redox probe for Zodiac Genchlore.


Technical Advisor: One moment please


Client: Genchlore from 2021... Here's a photo of the current one



Technical Advisor: Sorry. Can you give me your email? In 30 minutes, I will send you an email. I need to check. And I'm not at the office....


Client: stephan.allemano@free.fr


Technical Advisor: Thank you for your understanding


Client: I have this reference for Genchlore: Reference ORP-1-3-3375, Brand pH redOx Probe, but the tip is made of platinum.... Is there a big difference with a gold tip? Thank you.


Technical Advisor: No, but I also have a reference with a gold tip


Client: OK