Client:
We have a SaltLine DUO device and we need to replace the pH probe. On your website, there are two probes listed, the reference PH 1 3 0467 and 2953. How do I know which one to buy? I also need the calibration cap. My female cap has a diameter of 23 mm between threads. How do I choose the right one?
We will need a pH 4 and 7 calibration flask kit and the appropriate cap.
Thank you, if we have any difficulties I believe your website ensures easy exchange.
Thank you very much.
Technical Advisor:
Hello, can you take a picture of it, I will check.
For the probe, it will be the 467 https://ph-redox-pool.com/gb/biopool/467-ph-probe-for-saltline-duo.html
That's ok. For the cap, I need to see a photo because the 23 mm diameter surprises me.
One moment.
https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1640-ph4-ph7-calibration-kit.html
The cap is placed instead of the probe.
Yes, of course.
https://ph-redox-pool.com/gb/content/15-compatible-or-refunded
Have a good evening.