Buying guide: Choosing the right pH probe for your Astrapool controller

Client:

Hello

Is anyone there?

Just a quick question before ordering a pH probe.

I put the probe in a glass of water and it shows 9.9, but when I add vinegar it drops to 0. What do you think?

Okay, I will check on your website to order another one. Thank you and have a nice day.

Is this standard?

I have an Astrapool regulator.

What is its price and can you give me the address of your website, please?

I will check the model, one moment.

The model is Astrapool Micro pH.

https://ph-redox-pool.com/gb/astralpool/90-pH-Probe-for-Micro-pH.html

Thank you and have a nice day.

Technical Advisor:

Hello.

No worries, I'm here to help you.

It seems that your probe is defective.

Thank you, have a nice day too.

No, this is not standard. What model of regulator do you have?

And the model of your Astrapool regulator?

One moment, please.

https://ph-redox-pool.com/gb/astralpool/90-pH-Probe-for-Micro-pH.html

Have a nice day too.