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Troubleshooting a pH Probe: A Dialogue Between Client and Technical Advisor

- Categories : Pytania dotyczące sond RedOX
Dialogue between a client and a technical advisor

Hello,

Hello

I bought a pH probe on your website but it doesn't seem to be working

Indeed, the reading on the device shows 3.9 which is low, isn't it?

Do this quick test: https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-

Give me the results

And then put it in pH 7 solution and give me the displayed value

This way we'll know if it's the probe

Ok, we will do the test and I will get back to you with the result

Thank you

I'm waiting for my husband to come back from work

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Hello,

My husband did the tests, is it possible to call you to communicate them to you?