Resolving International Delivery Issues: A Client-Advisor Conversation on Payment and Shipping

Client:
I can't select the Pick-up point.

Technical Advisor:
Hi, In which country are you?

Client:
Slovenia.

Technical Advisor:
If it doesn't work, we will offer delivery at home. Is it okay for you to solve the issue tomorrow? Just let me know if you want to pay by PayPal or by card?

Client:
Maybe there is some confusion because I am currently in Croatia but would like to have the goods delivered to my address in Slovenia. I would like to pay by card or at the delivery. If we could solve the issue tomorrow, is it okay? Will you send me an e-mail?

Technical Advisor:
Yes, tomorrow, I will send you an email with a link to pay by card and also a delivery address to confirm it. When the payment will be done, I will validate your order, if we can manage it until 12 am, it will be shipped out tomorrow. Is that okay for you? I can see your name. Is your basket okay?

Client:
My basket is okay. That is all fine, thanks.

Technical Advisor:
All right, sorry I cannot do it now.

Client:
Ok, let's try to finalize it tomorrow.

Technical Advisor:
Thanks. Have a nice night.