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2862 Artiklar
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Consultation and ordering of pH and RedOX probes for KWAD with BNC connection.
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaA customer asks for information about a PH probe KWAD, specifically whether a cable and which connector are included. The advisor confirms that the cable has a BNC connector and requests a photo [...]
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Solution to PDF Download Issues after Online Purchases If you are experiencing
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaThis is a summary of a conversation between a customer and a customer service agent. The customer reports that they are unable to download a PDF document they received after making a purchase. [...]
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Customer-Advisor Interaction: Tracking and Resolution of Delivery Issues
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaThis article presents a conversation between a customer and a technical advisor regarding an order. The customer indicates that the tracking number for their order is not valid. The advisor [...]
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Customer service in focus: Troubleshooting for a defective probe.
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaIn the customer conversation, Christine Hollauf reports problems with a probe purchased from the company that is no longer functioning. After sending pictures of the probe, she confirms that it [...]
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Availability and details of the redox probe compatible with the Davey Regulmatic
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaIn an exchange between a customer and a technical advisor, the customer is interested in purchasing a redox probe compatible with the regulmatic davey 1. The advisor confirms that the product is [...]
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Suitable probes for the first generation Harmopool, built in 2019: A consultatio
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaA customer is looking for probes for a first-generation Harmopool, built in 2019, without a BNC connection. The advisor refers to two different products on the website ph-redox-pool.com. The [...]
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The correct selection of probes for the first generation Harmopool without BNC c
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaA customer is looking for specific probes for their 2019 Harmopool, which does not have BNC connectors but only bare wire ends. The technical advisor provides links to the appropriate probes: a [...]
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Exchange between customer and technical advisor: Order tracking and communicatio
Publicerat: 2023-09-29 | Kategorier: Frågor om RedOX-sondernaIn this exchange, the customer is inquiring about the shipment of their order. After greeting the technical advisor, they ask their question. The advisor asks for a moment to check, and then [...]