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2862 Artiklar
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Change of delivery address: Exchange between Mr. Paul Van Dessel and the custome
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaIn this exchange, the customer, Mr. Paul Van Dessel, informs the customer service that he placed an order (order number CHGZMYCHW) dated 04/06/2023 and that he has changed his delivery address. [...]
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Effective Calibration of pH Probes: A Comprehensive Guide to Accessories and Del
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaA client is looking for help in calibrating their pH probe, which is connected to an automatic pH regulator. They also need a cap to prevent water leakage from the tube. The technical advisor [...]
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Find the pH and Redox probes for your Pool Technologie Justdosing device.
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaA customer who owns a Pool Technologie Justdosing regulation device sought the help of a technical advisor to find a pH probe and a Redox probe. The advisor provided two links to the requested [...]
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Guiding Customers: Choosing the Right pH Probe and Accessories for Nano QP Regul
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaThe article presents an interaction between a customer and a technical support agent. The customer is inquiring about the best probe for a nano QP pH regulator. The agent suggests an option [...]
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Choosing the Right Calibration Solution for Your MICRODOS, MP1SP-PH 1: A Technic
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaA customer inquired about the appropriate calibration solution for their MICRODOS, MP1SP-PH 1. The technical advisor suggested using the manufacturer's recommended solution, which can be found [...]
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Handling Returns: Instructions and Advice for Short Probes
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaThe customer has ordered probes that are too short or too small and would like to return them. The technical advisor confirms that the probes are smaller than expected (80mm instead of 120mm), [...]
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Customer-Advisor Exchange: Finding the Calibration Solution for Chlorine Redox P
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaIn this exchange, a customer is concerned about obtaining a redox probe for chlorine and a calibration solution. The technical advisor confirms that redox probes for chlorine are available. When [...]
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pH Probe Calibration Issues: Is it Out of Service?
Publicerat: 2023-09-25 | Kategorier: Frågor om RedOX-sondernaA customer encountered a problem with their pH probe. Despite calibrating it with neutral pH values of 7 and 10, the displayed value on the probe does not go below 14. The customer inquired if [...]