Client:
Hello, do I need to calibrate the pH probe or is it ready to use?
Technical Advisor:
Yes, calibration is necessary. "Ready to use" means it can measure immediately.
Client:
Can the calibration products be used for several years?
Technical Advisor:
Yes, you just need to rinse the probe before dipping it in the solution.
Client:
For winter, do I need a specific product or can I use pH7?
Technical Advisor:
You can use this product: https://ph-redox-pool.com/gb/solution-%C3%A9talonnage-tampon-piscine/622-solution-d-hivernage-pour-sonde-ph-redox.html
Client:
Calibration is done with pH4 and pH7, right?
Technical Advisor:
Yes. https://ph-redox-pool.com/gb/solution-%C3%A9talonnage-tampon-piscine/1647-kit-d-etalonnage-et-d-hivernage-ph4-ph7.html
Client:
Thank you for your help, have a great day.
Technical Advisor:
Have a great day.
Client:
Hello, I can't find my order on your website even though I have the confirmation email.
Technical Advisor:
Hello, one moment. We have your order and it will be shipped today.
Client:
Okay, thank you very much.